
Cristina Halaby - de Freitas Brás
At BDO Dutch Caribbean, we recognize that change is not just inevitable but essential for business growth and sustainability. Our Change Management services, grounded in the renowned Prosci methodology, are designed to ensure your organization navigates and thrives through the complexities of change.
2. Why Prosci?
Prosci® is a world leader in change management solutions and research. Its methodology is rooted in understanding change as a process, not just an event. It focuses on the people side of change, which is often the most challenging and critical aspect to manage. By employing Prosci’s ADKAR Model — Awareness, Desire, Knowledge, Ability, and Reinforcement — we offer a structured, yet flexible approach to managing organizational change.
3. The 5 elements of the ADKAR Model
Organizational changes often fail because employees don’t understand the importance of getting on board the change or how to successfully make the change. They simply understand that a change is happening. And leaders are often not equipped to engage individuals effectively during the change and to manage any potential resistance.
The ADKAR Model addresses these challenges by equipping leaders with the right strategies and tools, and individuals with the right information, motivation and ability to successfully move through changes in the organization.
By outlining the goals and outcomes of successful change, the ADKAR Model enables leaders and change management teams to focus their activities on what will drive individual change and therefore achieve organizational results.
4. Building Internal Capabilities
A key aspect of our approach at BDO Dutch Caribbean, in partnership with The People Side of Change, is to build change management capabilities from within your organization. We believe in empowering your team to lead and sustain change. To this end, we offer comprehensive certification trainings and specialized workshops tailored for sponsors and people managers. These training sessions are designed not only to impart knowledge but also to develop practical skills essential for facilitating and leading change initiatives within your company. By investing in your team’s development, we help cultivate a strong internal framework for managing change effectively and independently.
5. Our Approach
6. Our Expertise
Our team comprises 11 certified Prosci® professionals with extensive experience in managing diverse change projects across various industries in the Dutch Caribbean. We bring local insight combined with global best practices to deliver effective change management solutions.
Cristina Halaby - de Freitas Brás
Echently Lourens
Gerd Glaudemans
Liselle Pas
Marcia Illidge
Michel Falke
Natascha Sille
Paul Lungu
Ralph Jantji
Xaigany Henriques
Xandre Laheij
7. Who We Serve
We cater to a broad range of industries including finance, hospitality, government, healthcare, and more. Our services are tailored to meet the unique needs of both large corporations and small-to-medium enterprises in the Dutch Caribbean region. Together with Erik Steketee (Prosci® Advanced Instructor) we certified over 200 change management practitioners in our region, positioning Dutch Caribbean on top of all Caribbean islands regarding change management capability.
8. Let’s Navigate Change Together
At BDO Dutch Caribbean, we are more than consultants; we become partners in cultivating your change competency and guiding you on your transformative journey. Reach out to us to explore how we can support your organization in effectively navigating change, employing the Prosci methodology for optimal results.