Cristina Halaby - de Freitas Brás
Director Tax
Change Management Capabilities powered by the Prosci® Methodology
Change Management
- Transforming Your Organization with Expert-Led Change
At BDO Dutch Caribbean, we recognize that change is not just inevitable but essential for business growth and sustainability. Our Change Management services, grounded in the renowned Prosci methodology, are designed to ensure your organization navigates and thrives through the complexities of change.
2. Why Prosci?
Prosci® is a world leader in change management solutions and research. Its methodology is rooted in understanding change as a process, not just an event. It focuses on the people side of change, which is often the most challenging and critical aspect to manage. By employing Prosci’s ADKAR Model — Awareness, Desire, Knowledge, Ability, and Reinforcement — we offer a structured, yet flexible approach to managing organizational change.
3. The 5 elements of the ADKAR Model
Organizational changes often fail because employees don’t understand the importance of getting on board the change or how to successfully make the change. They simply understand that a change is happening. And leaders are often not equipped to engage individuals effectively during the change and to manage any potential resistance.
The ADKAR Model addresses these challenges by equipping leaders with the right strategies and tools, and individuals with the right information, motivation and ability to successfully move through changes in the organization.
By outlining the goals and outcomes of successful change, the ADKAR Model enables leaders and change management teams to focus their activities on what will drive individual change and therefore achieve organizational results.
4. Building Internal Capabilities
A key aspect of our approach at BDO Dutch Caribbean, in partnership with The People Side of Change, is to build change management capabilities from within your organization. We believe in empowering your team to lead and sustain change. To this end, we offer comprehensive certification trainings and specialized workshops tailored for sponsors and people managers. These training sessions are designed not only to impart knowledge but also to develop practical skills essential for facilitating and leading change initiatives within your company. By investing in your team’s development, we help cultivate a strong internal framework for managing change effectively and independently.
5. Our Approach
- Assessment and Strategy Development: We begin by assessing your organization's readiness for change. This includes understanding the unique challenges and opportunities your business faces. We then tailor a strategy that aligns with your specific goals and the Prosci® principles.
- Stakeholder Engagement: Our experts focus on engaging all stakeholders, ensuring that everyone understands the 'why' behind the change. We identify and support key change agents within your organization, fostering a culture that embraces change.
- Customized Training and Support: Leveraging Prosci’s tools and resources, we provide customized training to your team. This includes certification trainings, workshops, coaching sessions, and ongoing support to build competency in managing change effectively.
- Implementation and Monitoring: We guide you through the implementation of change initiatives, ensuring alignment with your strategic objectives. Continuous monitoring and feedback loops are established to track progress and make necessary adjustments.
- Sustaining Change: Our commitment extends beyond implementation. We focus on reinforcement strategies to sustain the changes, embedding them into your organization’s culture and practices.
6. Our Expertise
Our team comprises 11 certified Prosci® professionals with extensive experience in managing diverse change projects across various industries in the Dutch Caribbean. We bring local insight combined with global best practices to deliver effective change management solutions.
