Process Mining

PROCESS MINING FOR ENCHANCED EFFICIENCY :
In today's data-driven landscape, big data often takes the spotlight, primarily serving external commercial purposes. However, the true potential lies within the vast reserves of digital data generated by internal processes. These data serve as a goldmine for process mining, the art of identifying internal inefficiencies, unnecessary delays, and ineffectual workflows within an organization. Process mining offers many benefits, from cost savings to invaluable insights for critical management decisions, providing you with a competitive edge. 

Every employee's action and operational step leaves a digital trace within your organization's systems. With the advancement of digitization, process mining allows us to meticulously decipher and analyse these digital trails, revealing the actual state of your processes. Inefficiencies, bottlenecks, and risks typically lurk within what we call "substreams" — deviations from standard procedures that employees may use intentionally or unintentionally to circumvent routine operations. This information is exceptionally valuable to your management. 

Our Approach to Process Mining: 
Data Collection: We begin by conducting an inventory of the available process information within your organization. 

Data Preparation: We extract and format the relevant data, transferring it to a user-friendly program. 

Analysis and Benchmarking: We zero in on the process steps that matter most to you, focusing on data exceptions and standout processes with deviations. Through this analysis, we pinpoint the root causes of bottlenecks and inefficiencies. With just a few clicks, we analyse and benchmark your process streams. 

In summary, our process entails three key steps: Collect data, prepare data, and analyse and benchmark process streams. 

Contact 
If you are eager to explore how BDO can assist you with process mining, please do not hesitate to reach out to our specialists. We are here to arrange an introductory, obligation-free meeting and display the transformative potential of process mining. Feel free to contact Gerd Glaudemans via Gerd.Glaudemans@bdo.cw , Marcia Illidge via marcia.Illidge@bdo.cw or Michel Falke via Michel.Falke@bdo.cw